PAYMENT POLICY

Medical services are provided and billed by Life in Balance Family Chiropractic. Our doctors participate in some insurance plans in the region.  

If your plan is not listed, we will still be able to seek chiropractic care, but will have to pay up front for care. 

We also accept cash patients at an affordable rate.

Please be aware that with any insurance plans, there may be a deductible and a co-payment/co-insurance that you are responsible for.  We understand insurance policies can be confusing, so feel free to call or email us with any questions regarding what services are covered by your plan.

 In-Network Insurance Companies: 

 

  • Premera Blue Cross

  • Regence Blue Shield

  • Medicare

  • LifeWise

  • First Choice

  • Multiplan

  • United Health Care (Dr. Johnson only)

  • Optum (Dr. Johnson only)

  • Healthways Whole Health Network (Dr. Johnson only)

 

Insurances companies we do not bill:

  • Kaiser Permanente (as of 12/26/2021)

  • Aetna (as of 12/26/2021)

  • Cigna

  • Molina 

  • Apple Health  

Questions about your bill:

 

 How do I know if your clinic is in network with my insurance?

Call us or stop in with your insurance card and we can usually look up your insurance benefits online. Or you can call your health insurance company directly (phone number on the back of your card) or go on their website to see if we are in network. 

 

I have insurance with chiropractic benefits, why do I still have to pay when I come in?

Most of the time you will either have to pay a co-pay (set dollar amount) or a co-insurance (percentage of the charge) at the time of service. If you have a deductible you will be responsible for the entire cost of care until the deductible is met.

 

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​  However, car accident/PIP claims can take significantly longer.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company. 

 

What about supplements?

Health insurance plans do not have coverage for supplements. However, HSA and FSA health savings accounts can sometimes be used to purchase supplements.